Native-language texting and app experience
Texting feels like iMessage, but with seamless AI translation. Slang, typos, misspellings, and mixed-language messages come through clearly. The whole app also appears in each user's preferred language.
Field team management for multilingual crews
Run the team in every language.
Sermo helps landscaping, cleaning, and field-service teams run jobs without language barriers. Managers get translated messaging, an AI assistant that can take action, scheduling, confirmed-location job-site tracking, timesheet approvals, time off, clean Sermo Excel payroll exports, forms, document upload, e-signature, and push notifications in one workspace.
Translated crews
Manager assistant
Confirmed time tracking
Click inside the phone. Every visitor gets a private workspace that automatically expires after 24 hours.
Current core features
A complete operating system for multilingual field teams.
ChatGPT-style manager assistant
Managers talk to Sermo like a real assistant. They describe what they want, and Sermo creates jobs, assigns employees or managers, messages teams, answers workspace questions, and asks for clarification before doing anything risky.
Translated coworker communication
Employees get the same smooth translated texting experience with coworkers, groups, and All Staff chats inside the company workspace.
Job scheduling and crew calendars
Managers create one-time or recurring jobs, assign app users and named crew, and send updates to each employee's calendar with push notifications.
Confirmed-location job-site tracking
Assigned app users have work time recorded when they enter or leave a confirmed job site. Managers confirm the job-site pin first; Sermo does not record a continuous route.
Timesheets and approvals
Automatic arrival and departure events create hourly records. Managers can review, edit, approve, reject, and keep time linked to the jobs where the work happened.
Time off requests
Employees request time off, managers see balances before approving, and approved full days automatically make that employee unavailable on the calendar.
Sermo Excel payroll exports
Export a clean generic Excel file for the whole company or selected employees. The report includes employee totals, expandable job-level detail, and a polished Sermo header.
Forms and checklists
Build workplace forms for inspections, job notes, acknowledgments, and routine follow-ups. Teams complete them in the same workspace they already use.
Document upload and e-signature
Upload a PDF, place required signature, text, number, or date fields directly on the document, and send it to the right employees for completion.
Signed document archive
Managers can open signed employee copies, email signed PDFs, and keep completed records on their own device instead of storing private documents on a public server.
Simple employee onboarding
Managers invite employees with a link. Employees click it, enter their name and preferred language, then wait on an approval screen until a manager lets them into the workspace.
Talk to the app
Tell the AI manager assistant what you need, and Sermo handles the work.
The assistant is built like a command center. A manager can type a normal sentence, Sermo resolves the employee, date, job, group, or workflow, and the app performs the action. If something is ambiguous, Sermo asks a short follow-up before it changes anything.
"Create a cleanup job tomorrow at 2 at 123 Main Street and add Alex."
Creates the job, assigns the worker, and asks you to confirm the exact job-site pin.
"Send payroll for Alex and Sam for last week."
Prepares a selected-employee Sermo Excel payroll export from approved timesheets.
"Who is at 123 Main Street right now?"
Checks live job-site status and answers with the employees currently on site.
Operations
Run the daily work, the admin work, and the paperwork from one place.
Sermo is built for teams where the real work happens away from a desk. Managers can keep people aligned, collect proof of work, prepare payroll, approve time off, and finish required documents without stitching together five separate tools.
Confirmed site arrival
Confirmed job-site geofences record arrival and departure events for assigned app users. Managers can see when each employee was on site without relying on manual check-ins.
Hourly records
Arrival and departure events build employee time records automatically. Managers review hours, edit mistakes, approve records, and include named crew hours where needed.
Every job in one place
Job details, assigned workers, group chat, forms, and automatic time records stay linked to one job card from scheduling through completion.
Time off with calendar impact
Managers see remaining balances before they approve a request. Once approved, the employee is blocked as unavailable for those full days.
PDFs employees can complete
Required document fields appear directly on the PDF. Employees tap each field, fill it out, and save a signed copy the manager can review.
Forms for repeatable work
Attach forms to jobs for cleaning notes, site walkthroughs, inspections, safety checks, or any repeatable workflow that should not disappear into a chat thread.
Simple setup
Start a company workspace for $49/month and invite employees in minutes.
1. Purchase the company plan
Checkout collects the business name and manager phone number.
2. The manager gets a private invite
Sermo creates the workspace and texts the manager the setup link.
3. Employees join by link
Employees enter their name and preferred language, then wait for manager approval.
Give every employee the same clear workday.
They can write naturally. They can read clearly. Managers can run chat, schedules, confirmed-location time, forms, documents, and payroll prep in one place.